Ethics and Compliance at Lineage
Lineage’s Values and its Code of Conduct
At Lineage, our six values - safe, trust, respect, innovation, bold, and servant leadership - define who we are as a company and guide our actions as we reimagine the journey of food.
“Our values define what is important to us and drive Lineage’s success without compromising our integrity. “ Greg Lehmkuhl, President and CEO
Our Code of Conduct takes our values and translates them to action by providing our employees with guidance on Lineage’s expectations on how to conduct business in a manner that complies with law, respects the people we work with and communities we work in and protects the integrity of the food supply chain.
Our Code of Conduct applies to all officers, directors, and employees.
See the links below for more information on our Code of Conduct.
Reporting Potential Misconduct
At Lineage, we take our commitment to conducting business the right way seriously. If you see or hear about any conduct that is inconsistent with the commitments we make in our Code of Conduct, we ask that you report it to us so that we can properly investigate any report of misconduct.
To make sure anyone is comfortable with making a report, Lineage has established an independent hotline that allows for 24/7 reporting. We hope that you will provide contact information so that we can follow up with you on any report, but our hotline also accepts anonymous reports.
To report any issue you may:
Call us at:
- United States and North America -
- Australia - 1-800-768-120
- Belgium - 0800-262-67
- Denmark - 80 25 42 15
- France - 0805-080039
- Germany - 0800-183-0724
- Italy - 800 743 075
- Netherlands - 0800-023-3064
- New Zealand - 0800 823 509
- Norway - 800 62 472
- Poland - 0-0-800-141-0023
- Singapore - 8004922583
- South Africa - 080 098 2093
- United Arab Emirates - 800 0320692
- United Kingdom - 0-808-189-0041
E-mail us at [email protected] (please include the company name in any email)
Fax us at (215) 689-3885 (please include the company name in any fax)
Mail us at Lighthouse Services
1710 Walton Rd., Suite 204
Blue Bell, PA 19422
(please include the company name in any letter)
We pledge to appropriately investigate any report. We also pledge that we will not retaliate against anyone for making a good faith report.
Anticorruption and Bribery
We have a zero tolerance policy with respect to bribery and corruption and comply with the anticorruption laws and anti-money laundering laws of all countries where we conduct business. Moving food around the globe in a safe and legal manner is our highest priority.
See the link below for more information on Anticorruption and Bribery.
We are committed to responsible sourcing as a fundamental part of our commitment to maintaining the integrity of the food supply chain. Lineage is committed to eradicating child labor, forced labor, and slave labor, and has taken efforts to ensure that our supply chain is free of human rights abuses.
See the link below for more information on our position regarding the UK Modern Slavery Act.
Human Rights Policy
Modern Slavery Statement
Gender Pay Gap
Consistent with UK government regulations, we have conducted a Gender Pay Gap analysis for our UK employees. The “gender pay gap” is the difference between the average hourly earnings of men and women, irrespective of role or seniority, expressed as a percentage of the hourly pay rate of male employees. It is reported on a mean (average) basis, and median (middle point) basis.
See the links below for our Gender Pay Gap reports.
Transport and Export Services
Health, Safety, and Sustainability
Innovation is at the core of everything we do. A team of data scientists, physicists, engineers, mathematicians, biologists and others, drive our innovative use of data and technology in the supply chain and more generally in the journey of food. Our cutting-edge initiatives have resulted in more efficient energy usage and safer food storage practices.
Safety, Quality and Compliance Standards
Lineage specializes in food storage, transport, processing, packaging, and distribution. Food safety and product integrity are critical components of the services we provide. We comply with regulations from the FDA, USDA, and state and local regulatory bodies, and each of our sites must comply with the requirements contained within the Food Safety Modernization Act. Additionally, we hold ourselves accountable to the highest standards of product distribution as evidenced by our adherence to a number of schemes all verified by third party audits, including BRC Accredited Certification, Good Distribution Practices (GDP) Audit Certification, and our adherence to the Safe Quality Food scheme, all consistent with the Global Food Safety Initiative. Our compliance with these standards allows our customers to integrate with those facilities that are consistent with their own operations so that we can serve as an extension of customer adopted programs and approach. Every aspect of the company, from employees on the floor, to our senior executives, contributes to our commitment to protecting the integrity of our customer’s temperature-controlled supply chains and safely preserving and optimizing the distribution of food throughout the world.