Tim Smith

A Message from Tim Smith

EVP, Business Development 

Over the past year, Lineage has remained committed to working as a trusted and adaptable supply chain partner to meet the needs of you - our valued customers - across the globe. As the fiscal year comes to a close, and as the holiday season begins, I’m excited to share with you the many ways in which we’ve adapted, evolved, and innovated despite the continued uncertainties and challenges that I’m sure you have all experienced across the food supply chain. Despite those many challenges, I am proud to say that we will finish the year with a strong balance sheet, a clear strategic plan for growth in the years ahead, and a growing roster of customers large and small who continue to turn to us for their supply and logistics needs. Today more than ever, we remain steadfastly committed to living out our purpose of reducing food waste and helping to fight food insecurity. In keeping with that commitment, I am thrilled to announce the launch of the Lineage Foundation for Good which will help us accelerate and expand this responsibility. Read more about the Foundation and our other recent announcements below – we are excited to work together to make a positive and significant impact with our employees, customers and communities!

industry insights icon Industry Insights

Curating the hottest news with the greatest potential to impact your business.

CNBC: Lack of Workers is Further Fueling Supply Chain Woes
Mike Blake | Reuters

At its core, the problems impacting nearly every disruption along the globally interconnected supply chain is a lack of labor. A shortage of workers – a problem that existed pre-pandemic, but one that has only worsened since – means that goods can’t get from the ports to warehouses, to then find their way to retailers and consumers.

  • In September, more than 70 container ships at ports in Los Angeles and Long Beach were unable to unload goods because of a shortage of workers.
  • A survey of local chamber of commerce leaders by the U.S. Chamber reveals that 90% of respondents say that labor shortages are limiting economic growth in local areas.
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Today.com: Supply Chain Issues, Labor Shortages Make Serving School Lunches a Struggle

The food distribution and production industries have been affected by shortages in workers on production lines, in warehouses and driving delivery vehicles. Labor disruptions in the supply chain are forcing schools to substitute menu items when their orders are not delivered – and they are having to place additional orders at a higher cost, find new local suppliers, and work with local restaurants.

  • A back-to-school survey by the School Nutrition Association, which represents more than 55,000 school nutrition professionals, found that 97% of program directors who responded were concerned about continued pandemic-related supply chain issues, with 65% citing "serious" concerns. The second top concern was staff shortages, according to the survey.
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Australian Financial Review: Food Supplies Under Threat Unless Contacts Can Continue to Work

Australia faces food and grocery shortages similar to those in Britain unless the definition of close and casual contacts of positive COVID-19 cases changes before lockdowns come to an end.

  • The Australian Food & Grocery Council said manufacturers in NSW and Victoria have had between 25 and 60 percent of their staff in quarantine at any one time during the Delta outbreak and have had to stop production and dip into inventories to keep supplies flowing.
  • Tanya Barden, Council Chief Executive, said if workers exposed to COVID-19 were forced to quarantine for two weeks as lockdowns eased and the economy opened up, grocery stocks would start to run down, leading to empty supermarket shelves.
  • The Grocery Council’s annual State of the Industry report revealed that food and grocery manufacturing turnover rose 4.1% to almost $133 billion in the 12 months ending in June 2020.
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Insider: Shipping Delays are Expected to Last Well into 2022
container cargo
Niels Wenstedt/BSR Agency/Getty Images

A record level of imports is causing continued shipping delays in the U.S. as hundreds of thousands of containers are being held on ships or in terminals waiting to be moved inland. When containers are moving, they are subject to additional congestion at warehouses, distribution centers and freight rail yards, many of which are at full capacity. Experts say that port congestion is expected to last into 2022.

  • The National Retail Federation projected that 25.9 million containers will enter the U.S. in 2021, which would break 2020’s record-setting 22 million boxes.
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CNBC: White House Plan Aims to Help Key West Coast Ports Stay Open 24/7 to Ease Supply Chain Bottlenecks
port of long beach
Mario Tama | Getty Images

The vast network of ports, container vessels and trucking companies that moves goods around the world is strained. Unmet demand and filled ports have caused record costs to ship goods over the last several months, meaning that shoppers are likely to face higher prices and fewer choices this holiday season.

  • To try to ease pressure on the supply chain, in October President Biden unveiled plans to expand operations to 24/7 at the ports of Long Beach and Los Angeles, which handle 40% of America’s cargo.The administration is working with the ports, unions, and leading retailers and shippers.
  • In the past year, the cost to have a container shipped by freighter from China to the West Coast has risen more than sixfold from $3,000 in August 2020 to $20,000 in September 2021.  
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USA Today: Food Prices are Climbing Amid Worker Shortages, Supply-Chain Problems, Extreme Weather and More
head of lettuce in foreground with cook chopping vegetables in the background

Food prices are increasing due to strong consumer demand that have driven up the cost of other goods and services in the U.S. The strong demand from consumers comes as many are eager to spend their cash from government stimulus checks and after COVID-19 restrictions over the last year.  

  • Typically, Americans spend 52% of their food dollar at restaurants and 48% at grocery stores. However, during the height of the pandemic last year, 80% of families’ budget went to groceries. As vaccinations picked up this year the mix has evened out.
  • Although COVID spikes due to the Delta variant have again affected food consumption at home. The fluctuations in demand make it difficult for manufacturers to plan for production and deliveries.
  • Additionally, early in the pandemic, Americans were more concerned about their ability to purchase food rather than rising prices, according to surveys by the Food Marketing Institute.
  • In March 2020, 62% of shoppers polled said they were concerned about finding food versus 35% being concerned over prices.
  • In August, 50% said they were concerned over prices versus 46% worried about being able to purchase food.
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Washington Post: How the Delta Variant Stole Christmas: Empty Shelves, Long Waits — and Yes, Higher Prices
Kena Betancur/AFP/Getty Images

Impacts of the COVID-19 pandemic on the global supply chain have caused uncertainty ahead of the critical holiday season, which can account for over half the annual sales for retailers. Severe shortages of goods and drastically higher prices are projected during the holiday season, as the costs and time to ship has dramatically increased due to a shortage of shipping containers and increased demand.

  • The time it takes to ship an item from Asia to the United States has roughly doubled — 15 days by air, 90 by sea — during the pandemic.
  • The backlog, coupled with labor shortages and pandemic-related shutdowns at every point in the process, has led to months-long delay for many imports.
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Reuters: U.S. Consumer Confidence Rebounds; House Price Growth Likely Peaked
REUTERS/Lawrence Bryant

The consumer confidence index increased in late October to 113.8 from September’s 109.8, ending three straight monthly declines and contrasting with a University of Michigan survey of consumers earlier in the month showing sentiment falling. The rebound in confidence has coincided with declining coronavirus infections.

  • Consumers are upbeat about both current conditions and the short-term outlook, with the labor market differential – derived from data on respondents' views on if jobs are plentiful or hard to get – reaching 45 in October, its highest in 21 years.
  • More consumers intended to purchase household appliances, buy homes and travel in the next six months.
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Jeff Rivera, Chief Operating Officer and President Western US Operations
Jeff Rivera oversees Lineage’s operations across the organization as Chief Operating Officer & President Western US Operations. As Chief Operating Officer, he and his team are focused on creating operational excellence across the company through flawless execution, ensuring top-quality customer experience and making Lineage a great place to work. In his role as President of Western US Operations, Jeff further oversees Lineage operations in California, Colorado, Oregon, Texas and Washington State. Prior to joining the Lineage team, Jeff held several leadership positions at Con-Way Freight, Menlo Worldwide Logistics and General Motors. He holds a Bachelor’s degree from Michigan Technical University and a Master’s degree from Stanford University.
Trending Topics: Our Perspective
  •  Labor: Labor continues to be the biggest challenge within the transportation and logistics industry, as well as the wider global market. The COVID-19 pandemic has led to a shift in mindset towards work as people reevaluate and reconsider what work means to them: how they spend their time, how much flexibility they have, and the safety of working in-person during the pandemic. From an operations standpoint, current labor challenges are impacting customers’ ability to quickly and efficiently move food throughout the supply chain. However, Lineage is working hand-in-hand with our customers to determine labor countermeasures and we expect labor issues to gradually improve in the near-term. In the long-term we’re continuing to invest in automation across our network for support in critical, high-demand markets.


  • Global Shipping: Significant cost increases on shipping containers and pallets have continued to strain the global shipping market this quarter. However, Lineage is proactively addressing these challenges by using lean problem-solving tools and creating innovative solutions for our customers. In California, for example, by leveraging our network we can assess where products will be consumed downstream and reroute overflow to other Lineage warehouses earlier in the process. The food chain has proved to be resilient this past year and Lineage is confident that we can continue to improve product positioning strategies for customers in the coming quarters.


  • Consumer Demand: Continued fluctuations in demand this year are having a “bullwhip effect” on the food supply chain – complicating the farm-to-fork journey for many popular, global commodities. For example, demand for potatoes slumped when restaurants were forced to close during the pandemic, but with recent openings we’re seeing greater demand and resulting fluctuation at each step of the chain, from customers, retailers, manufacturers and suppliers. Heading into the holiday season, we expect higher demand for many food products. Now is the time for transparent communication, and here at Lineage we are committed to greater transparency with customers, manufacturers, retailers, and consumers to ensure a successful holiday season.

lineage headlines icon Lineage Headlines

Growing our network to serve your supply chain – how, where and when you need us.

Lineage Logistics Announces Acquisition of Hanson Logistics

​​​​​Lineage Logistics announced it has acquired Hanson Logistics, one of the most respected cold storage organizations in the Midwest.

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Lineage Logistics Announces Sponsorship with Professional Golfer Virginia Elena Carta

Carta made her professional golf debut at the Ladies Italian Open in May 2021 and as part of Lineage’s sponsorship, Carta will wear Lineage’s logo during official tournaments and associated public events.

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Lineage’s Never-Ending Pursuit of Sustainability in the Cold Chain
man checking energy equipment

​​​​​As an industry leader, Lineage has been at the forefront of providing solutions to any issues facing the cold chain. We’ve been ahead of global sustainability concerns for years, but socioeconomic factors outside the cold chain sphere have forced all of us to double down on our efforts.

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Lineage Logistics Announces its First Cold Storage Facility to Produce 100% of its Energy Consumption On-Site

Lineage's facility in Colton, CA will establish the first facility in the Lineage network to generate 100% of its energy consumption on-site. Partnering with PowerFlex and Mainspring Energy, Lineage's Colton Agua Mansa facility installs two linear generators, and among the first of its kind to integrate a linear generator with solar panels. 

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Lineage Logistics Joins The Climate Pledge and Commits to Achieving Net-Zero Carbon Emissions by 2040

Aerial Photo of Lineage Building

Lineage becomes a signatory of The Climate Pledge, co-founded by Amazon and Global Optimism, to encourage corporate climate action. Lineage aims to meet the goal of The Climate Pledge through a combination of innovative energy efficiency measures, onsite energy generation and storage, and network-wide standards to minimize and eliminate carbon emissions associated with its daily operations.

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Automation is a Response to Challenges in the Cold Chain

​​​​​The time for automation in the food supply chain is now – and it's key for our industry to keep up with new disruptions and heightened pressure. Automation is a critical next step for the industry and how it will allow us to continuously deliver food to consumers around the world, safely and efficiently. Automation is crucial to improving efficiency, lowering costs, and helping businesses across the supply chain run faster and timelier. Our new whitepaper covers how automation supports solutions to complex challenges and transforms the food supply chain to help feed the world. Learn why our experts say automation is a critical next step for the industry.

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Constantly expanding to meet our customers' demand.

heywood uk construction
View above the scaffoldings of the Heywood, UK warehouse
Aerial view of Heywood, UK warehouse

Expansion: Heywood, UK

​​​​​​Lineage recently completed the expansion of its Heywood Northern Superhub, making Manchester home to the UK’s most advanced cold storage facility. The upgraded warehouse will play a key role in UK food distribution and consume 75% less energy than the European average as it features the latest technologies that maximize warehouse space utilization. The Heywood Superhub will provide storage for major food manufacturing, service and retail brands, cementing Manchester’s role as a distribution hub for food products in the UK. Following the 12-month expansion, the facility will boast 425,000 sq ft of space and a total of 78,000 pallets across the site on Hareshill Road.

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warehouse construction

Greenfield: Tauranga, New Zealand

We recently broke ground on a next-generation cold storage facility at Tauranga in the Bay of Plenty region of New Zealand’s North Island. Strategically located near the Port of Tauranga, New Zealand’s largest export port, this project will feature 10,000 pallets and three blast freezing rooms at the 6,675 square metre facility, which is set to provide food and beverage customers with industry-leading cold storage and logistics solutions.

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Portsmouth active construction
warehouse construction
warehouse construction

Greenfield: Portsmouth, VA

​​​​​​Our new, fully automated, state-of-the-art facility in Portsmouth opened on September 9th and includes 30,000 pallet positions with blast freezing capabilities. Lineage’s new Portsmouth location provides our customers access to key markets across the globe through its proximity to the Port of Virginia’s world-renowned VA International Gateway (VIG)., an integrated network of highways, air, rail, and sea services.

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Welcoming the industry’s most respected teams into our Lineage family.

Hanson Logistics

The addition of Hanson Logistics expands Lineage's network by seven distribution facilities across Michigan and Indiana strategically located to reach over 60% of the U.S. population.

Kenyon Zero Storage

The acquisition of Kenyon Zero Storage further expands Lineage's presence in the Pacific Northwest.


A family-owned company with a rich legacy as a vegetable trading company dating back to 1925, Kloosterboer has grown over generations to become one of Europe’s best-known supply chain solutions companies.

Claus Sørensen

Claus Sørensen has been running cold and freezer storage facilities since 1926, all strategically placed in relation to the production of Danish food products and the main fishing ports.

Kantaro SRL

Lineage’s acquisition of Kantaro marks its entry into the Italian market. Italy adds to Lineage’s growing European footprint, strengthening the company’s presence in Southern Europe.

Check out our dynamic network of cold storage facilities across the globe.

making an impact icon Making an Impact

Lineage Foundation for Good

Foundation for Good
Lineage Logistics Launches Nonprofit Lineage Foundation for Good

We are pleased to introduce the Lineage Foundation for Good! At Lineage, we recognize our unique position to do good and make a difference in the communities in which we live and work and we’re excited to leverage our access, influence, experience, and expertise to reduce food waste and fight food insecurity across the globe. We will be sharing more information how customers can get involved to eliminate waste and help feed the world. 

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Working together to help feed the world.

Lineage Partners with Detroit Lions Foundation, Jared Goff and Forgotten Harvest to Help Feed the World

In mid-October, Lineage came together with some great people and organizations to live our purpose of feeding the world. We worked together to fight food insecurity and hunger in the metro Detroit area near our corporate headquarters, and distributed over 200 meals for those in need.

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It’s Our Purpose to Fight Hunger Across the Globe

While feeding people everywhere is a responsibility we act on every day, in September we highlighted Hunger Action Month as a platform to make an impact on how the public perceives hunger and issues such as food waste and food insecurity.

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