Lineage’s Next-Gen Customer Management Platform.
Helping Customers Make Sense of Overwhelming Amounts of Data.
Today’s logistics professionals are overwhelmed by many disparate data sources and processes. Visibility was limited to certain facilities and the reporting criteria was quite narrow. Customers struggled to get a holistic view of Lineage’s full product and solution offerings as they traveled through the supply chain and managed their orders electronically.
Recognizing that problem, Lineage sought to reimagine a unified customer experience through unprecedented levels of visibility, data, and insights to give their customers greater actionable control over their supply chain.
Applying “Big Data” to Optimize Logistics Platforms.
LineageLink was created to provide an integrated platform that not only provides unprecedented visibility and access to customers, but also transforms the way Lineage personnel and external stakeholders interact in real-time and share information with all supply chain partners.
LineageLink applies “Big Data” capabilities to optimize customers’ entire logistics platform on a dynamic basis from order to deliver. This offering now allows Lineage to support virtually any customer need or service.